How can we help?
Have a question or need assistance? We're here to help! Check out our FAQs below or reach out directly.
Frequently Asked Questions
How does PlateMate's AI food recognition work?
Simply take a photo of your meal, and our advanced AI instantly
identifies the food items and calculates their nutritional values. It's accurate, fast,
and works with virtually any meal!
Can I cancel my subscription anytime?
Yes! You can cancel your PlateMate Premium subscription at any time
through your account settings or your App Store subscriptions. There are no cancellation
fees.
Is my data secure and private?
Absolutely. We take your privacy seriously. All your data is
encrypted and stored securely. We never share your personal information with third
parties. Check our Privacy Policy for more details.
What's included in the Premium subscription?
Premium includes unlimited AI food scans, detailed macro tracking,
personalized meal plans, recipe suggestions, progress analytics, and priority support.
How do I delete my account?
You can delete your account anytime by going to Settings > Account >
Delete Account in the app, or by signing in on our website and managing your account
settings.